Limited Warranty

Limited Warranty

We guarantee that the products listed below are free from defects in materials and workmanship for their respective warranty periods, provided the following conditions are met:

Eligibility Requirements:

To approve your warranty claim, the following conditions must be satisfied:

  • The product must have been purchased from mybuzzbro.com or an authorized Buzzbro dealer.
  • You must provide proof of purchase.
  • If requested, you must return the product to Buzzbro.
  • The product must have been used only as intended and according to its instructions.

If a defect occurs under these conditions during the Warranty Period, we will, at our discretion, repair or replace the defective product or part.

Warranty Exclusions:

  • Modifications, repairs, or replacement parts not provided by Buzzbro.
  • Normal wear and tear is not covered.
  • If a limited edition or discontinued product is unavailable, we will provide an equivalent replacement.
  • Replacement products may have design updates that differ from the original.

Warranty Periods

1-Year Warranty:

All customers who purchase a SmoothShave 2.0 are automatically enrolled in a standard 1-year warranty.

Subscription Termination:

If the Active Blade Subscription is canceled, the warranty reverts to the standard 1-year warranty, which expires one year from the original purchase date.

Warranty Claim Process

Contact Us

– Email hello@myfreebird.com with your purchase details and claim request.
Return the Product (If Required) – If a return is needed, we’ll provide a prepaid shipping label.
Processing – Once we receive your item, we’ll notify you and process your request.
Decision – Warranty claims are typically reviewed within 5-7 business days after receiving your product.

Warranty Disclaimer

  • This Limited Warranty is the only express warranty provided.
  • Implied warranties, including merchantability or fitness for a specific purpose, are limited to the duration of this warranty.
  • Some states do not allow limitations on implied warranties or exclusions of incidental damages, so these exclusions may not apply to you.
  • This warranty provides specific legal rights, and additional rights may vary by state.
  • Available only in the USA—resellers, agents, or employees cannot modify or extend this warranty.

If you purchased your product from an unauthorized retailer, this warranty does not apply.