30-Day Money-Back Guarantee

Shop stress-free this holiday season! Enjoy our 30-day money-back guarantee on all holiday purchases. Buy now, gift later, and if it’s not the perfect fit, returns are easy and hassle-free.

Estimated Shipping Times:

• Standard Shipping: 3-7 business days (free, but not guaranteed)Expedited
• Shipping: 2-5 business days Priority
• Shipping: 2 business days
  
  Note: Free shipping may not be available for Alaska, Puerto Rico, Hawaii, or PO Boxes. Orders may take up to 10 business days to arrive.

International Shipping & Tracking

Shipping Information

We offer international shipping to most countries.

• Estimated Delivery Time: 5-10 business days
• Processing Time: 1-2 business days

Duties & Taxes

Once your order ships, you’ll receive an email with your tracking details. You can track your order anytime on your Freebird tracking page.

Delivery Timeframe

International orders typically arrive within 5-10 business days after fulfillment. Your estimated delivery date will be visible on your tracking page.

Tracking Delays?

If your package stops moving, don’t worry! It’s likely clearing customs. Delays can occur due to customs or weather conditions, but your tracking page will be updated with the latest status.

Returns & Refunds

We stand by our products and want you to love your Buzzbro experience! If you're not satisfied, you can return your purchase within 30 days of receiving it.

Return Shipping: Buzzbro does not provide return labels or cover return shipping costs.

Authorized Retailers: If you purchased from an authorized dealer (e.g., Amazon), their return policy applies—please contact them directly.

Unauthorized Retailers: Items bought from unauthorized sellers are not covered by our return policy.

Partial Returns: You can return part of your order, and we’ll refund the purchase price of each returned item.

Returns Eligibility

If you're not 100% satisfied with your purchase within 30 days, you can return it for a refund—no questions asked. Simply contact us, and our team will assist you with the process.

Return Conditions:

SmoothShave 2.0, Bundles & Accessories: Must be returned in like-new condition with original packaging.

Blade Refills: Must be unopened and in new condition.

Return shipping labels are not provided, and shipping costs are not covered by Buzzbro. Our return policy applies only to orders placed on our official website.

Exchanges

30-Day Exchange Policy – Exchanges can only be made within 30 days of purchase. If you’d like to swap your item(s), email our help team, and we’ll assist with your exchange request.

Return Condition – Products must be in like-new condition with the original packaging to qualify for an exchange.

Consumable Products – Must be at least three-quarters full to be eligible for an exchange

Shipping Outside of the USA

Do you ship to the UK & EU?
Yes! We ship to the UK & EU. To ensure smooth delivery, we’ve partnered with Passport Shipping, which will handle all orders:

• UK: Orders under £135
• EU: Orders under €150